Refund Policy

Dear writer

Your trust means everything to us. We want your experience to be smooth, and we’re here to help if something goes wrong.

We may offer a refund in the following cases:

1. Delivery issues – you did not receive your download or the download link does not work.
2. Defective or misdescribed products – the product is broken, incomplete, or different from its description.
3. Other issues – if a product is unsuitable, we may consider a discretionary refund.

To request a refund, contact us within 14 days of your purchase at hello@denshoo.com. We will work with you to resolve the problem, either by providing technical support or a refund if appropriate.

Important for EU consumers:
By completing your purchase, you expressly consent to the immediate download of your digital product. You acknowledge that, under EU law, you waive your right of withdrawal once the download begins.